Older versionVersion 2.7InstallationUpgrade from previous version

Upgrade from previous version

Current version is pre 2.0

Even though PhenixID server is fully compliant with previous versions there are differences. Upgrades should not be done without contacting PhenixID, [email protected].

When contacting PhenixID please add information about current usage of PhenixID server. This will help in assessing the work upgrading the system.

Current version is 2.0 or later

The installer will guide through the update. Be sure to back up the existing installation before starting the upgrade.

As always, please verify customizations from earlier version and transfer to new installation if needed.


There has been changes to the css files, so if you see strange behavior on the web apps, please clear the browser cache.

In case you see the text below in server.log, please contact PhenixID for assistance (only applies to clustered environments):

ERROR: Startup failed com.phenixidentity.core.CoreException: Quorum (1) cannot be reached on server 'PHIDTEST01' database 'phenixid' because it is major than the nodes in quorum (0)

From version 2.6 there has been a change to the template file used by One Touch.
The server will now look for this file in the folder /resources and the name of the default template file has changed from onetouch_template_json.template to ot_auth_template.json.
If there are One Touch scenarios configured in earlier version, please go into the Configuration Manager, locate your scenario(s) for One Touch and click on the tab "Advanced".
Edit the name of the template file according to your environment.

Swedish BankID

New BankID design and functionality in 2.7 requires reconfiguration of BankID configuration.

For SAML2 BankID authenticator configuration, please read this document for reconfiguration instructions. 

For PhenixID Web apps BankID authenticator configuration, please read this document for reconfiguration instructions.