PhenixID Password Self Service supports several methods to help users easily prove their identity securely and easily:

• One-time passwords (OTP) delivered via SMS, Voice or Email.
  (PhenixID also provides a message gateway service for delivering SMS and Voice)
• Generate OTPs via mobile app or hardware token
  (PhenixID provides an softtoken mobile app called PhenixID Pocket Pass)
• Generate temporary OTPs to consultants or to employees that have lost or forgot their token device
• Secret questions and answers
• Use smart cards/x.509 certificates
• Third-party authentication methods
  (third-party authentication methods we support)
• Have user prove their identity in external organization user store
• Reset password using mobile app. (PhenixID One Touch)