Employees often lose productivity and get frustrated in the process of getting help with a forgotten password. Support teams have trouble validating the authenticity of the user. Reducing forgotten password calls reduce costs and relieves support staff.

By offering different methods to identify the user, the authentication process to prove the users authenticity is both secure and easy to use.

Password reset is available for users via web browser or mobile app.

More information about PhenixID Password Self Service can be found here.