Overview of supported methods

PhenixID Password Self Service supports several methods to help users easily prove their identity securely and easily:

  • One-time passwords (OTP) delivered via SMS, Voice or Email.
    (PhenixID also provides a message gateway service for delivering SMS and Voice)
  • Generate OTPs via mobile app or hardware token
    (PhenixID provides an softtoken mobile app called PhenixID Pocket Pass)
  • Generate temporary OTPs to consultants or to employees that have lost or forgot their token device
  • Secret questions and answers
  • Use smart cards/x.509 certificates
  • Third-party authentication methods
    (third-party authentication methods we support)
  • Have user prove their identity in external organization user store
  • Reset password using mobile app. (PhenixID One Touch)